SerioPlus to FuseDesk
migration service

Smooth, no special know how or coding required. A complete SerioPlus to FuseDesk data migration instrument.

More details

Your best tool for SerioPlus to FuseDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick what data you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost vital customer support details.
Easy procedure

No need to worry about coding or continuously control each record transferred.

Just link both platforms, pick what you want to migrate and allow the tool deal with the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

Information is key which is why we designed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except providing great customer service, we always strive to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from SerioPlus to FuseDesk

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields, thus letting you be sure that the records end up being in the right destinations in FuseDesk.

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Sustained connection between object and people

When migrating your data from SerioPlus to FuseDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to FuseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to FuseDesk work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from SerioPlus to FuseDesk.

  • Connect SerioPlus

    Fill in the form with required credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect FuseDesk

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs.

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to FuseDesk all data

    Once everything's tested out, determine a quiet time with the least load on the support team and start migrating from SerioPlus to FuseDesk.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your FuseDesk import

Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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