SerioPlus to FuseDesk
Smooth, no special know how or coding required. A complete SerioPlus to FuseDesk data migration instrument.
Your best tool for SerioPlus to FuseDesk data migrationNo need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resourcesAvoid the platform analysis and script development processes. Just pick what data you need to migrate and start the transition when comfortable.
Easy transition processNo specific expertise needed. Just pick what data will go to the new solution and enjoy the miracle happening.
Record structure maintenanceTransfer your help desk data in full to ensure that no ticket has lost vital customer support details.
No need to worry about coding or continuously control each record transferred.
Just link both platforms, pick what you want to migrate and allow the tool deal with the rest for you.
From sender information to phone number connection, all you records will keep their previous data structure maintained.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
Information is key which is why we designed a system that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.
If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except providing great customer service, we always strive to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from SerioPlus to FuseDesk
Strong safety of your dataThe migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and custom fields, thus letting you be sure that the records end up being in the right destinations in FuseDesk.
Sustained connection between object and peopleWhen migrating your data from SerioPlus to FuseDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from SerioPlus to FuseDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
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We’re recognized for best support,
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How does data migration from SerioPlus to FuseDesk work
Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from SerioPlus to FuseDesk.
Fill in the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs.
Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to FuseDesk all data
Once everything's tested out, determine a quiet time with the least load on the support team and start migrating from SerioPlus to FuseDesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.