SerioPlus to FocalScope
Smooth, no special expertise or coding required. A complete SerioPlus to FocalScope data migration software.
Your best tool for SerioPlus to FocalScope data migrationNo need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resourcesSkip the platform analysis and code development processes. Simply decide on the records you need to transfer and start the transition immediately.
Effortless migrationNo special knowledge or skill needed. Just choose what data will go to the target platform and see the wonders happening.
Record completionMigrate your help desk records in full to make sure that no ticket has lost essential customer service details.
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just link both platforms, choose what you want to migrate and allow the system do the rest for you.
Intact data links
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you left it.
Security is paramount
Information is key which is why we designed a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You control the process
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Outside of providing great customer service, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to switch from SerioPlus to FocalScope
Strong security of your informationThe migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard as well as custom fields, thus letting you ensure that the data end up in the right destinations in FocalScope.
Maintained relation between object and peopleWhen migrating your data from SerioPlus to FocalScope we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from SerioPlus to FocalScope
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to FocalScope work
Register and go to our migration service.
Choose and connect your SerioPlus support desk with HDM.
Grant the right to access your FocalScope account.
Express your needs
Let us know what parts of your migration you want to tweak
Get your needs estimated
We'll analyze your application and send you with a price and a scope of work.
Migrate from SerioPlus to FocalScope everything
Move all your customer support information in a single push.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
Let a specialist run your FocalScope import
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