SerioPlus to FirstOne HelpDesk
migration service
Smooth , no special expertise or coding required. A complete SerioPlus to FirstOne HelpDesk data migration software.
SerioPlus to FirstOne HelpDesk
Your best tool for SerioPlus to FirstOne HelpDesk data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Just pick what data you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new solution and enjoy the wonders happening.Record completion
Move your help desk data in full to make certain that no ticket has lost vital customer support information.Automated migration
Afraid that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool simple to use as possible.
Connect the platforms, select data, click ok, and the migration is ready!
Data dependency
Your information migrates complete , you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our team members can access to your passwords or records.
You may be sure that with HDM no data breaches are possible.
You’re in charge
Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we strive to propose the most effective migration tool. However, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from SerioPlus to FirstOne HelpDesk
Strong privacy of your data
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right places in FirstOne HelpDesk.Next
Retained connectivity between object and people
When migrating your data from SerioPlus to FirstOne HelpDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SerioPlus to FirstOne HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to FirstOne HelpDesk work
-
Prepare
Sign up and go to our migration tool.
-
Connect SerioPlus
Select and link your SerioPlus service desk with HDM.
-
Link FirstOne HelpDesk
Grant the right to access your FirstOne HelpDesk account.
-
Express your requirements
Let us understand precisely what aspects of your migration you wish to fine-tune
-
Get your needs estimated
We shall analyze your application and get back to you with a total price and a scope of tasks.
-
Migrate from SerioPlus to FirstOne HelpDesk all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your FirstOne HelpDesk import
Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2021
The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at…
Data Migration 101
Rules To Follow During A Data Migration
Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…
Help Desk System Reviews
A Guide To Help Desk Software
What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…