SerioPlus to Eptica Entreprise Suite
migration service
Effortless , no special know how or programming required. A complete SerioPlus to Eptica Entreprise Suite data migration software.
SerioPlus to Eptica Entreprise Suite
Your best tool for SerioPlus to Eptica Entreprise Suite data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Simply choose what data you need to transfer and start the transition immediately.Simple transition process
No tech expertise required. Just choose what data will go to the target system and enjoy the wonders happening.Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost essential customer service details.Easy process
You don’t have to bother about scripting or continuously watch each record moved.
Just attach both platforms, pick what you need to take to a new database and allow the tool do the remainder.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
You data is everything which is why we developed a system that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Data mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In only a few buttons to press it is possible to select the data arrangement, when it goes, and in what order.
Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service first
Apart from producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from SerioPlus to Eptica Entreprise Suite
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Eptica Entreprise Suite.Next
Retained relation between object and people
When migrating your data from SerioPlus to Eptica Entreprise Suite we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to Eptica Entreprise Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to Eptica Entreprise Suite work
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Prepare
Sign up and go to our migration wizard.
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Connect SerioPlus
Choose and connect your SerioPlus support desk with HDM.
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Link Eptica Entreprise Suite
Grant access to your Eptica Entreprise Suite account.
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Explain your business needs
Let us understand precisely what components of your migration you would like to modify
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Have your requirements estimated
We'll investigate your application and send you with a the overall cost and a scope of tasks.
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Migrate from SerioPlus to Eptica Entreprise Suite all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Eptica Entreprise Suite import
Our staff would be more than happy to perform a customized migration if you have specific needs.
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