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SerioPlus to Elementool Help Desk
migration service

Extremely easy , no special skill set or coding required. A complete SerioPlus to Elementool Help Desk data migration software.

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The best SerioPlus to Elementool Help Desk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on what data you need to move and set off with the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the target platform and enjoy the magic happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost essential customer support details.
Automated tool

Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Connect the help desks, choose records, click ok, and the migration is ready!

Data maintenance

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members can see your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Data mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to select the data arrangement, when it starts, and in what order.

Our developers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we strive to offer the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from SerioPlus to Elementool Help Desk

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Elementool Help Desk.

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Sustained association between object and people

When migrating your records from SerioPlus to Elementool Help Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Elementool Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to Elementool Help Desk work

  • Get ready

    Sign up and go to our migration tool.

  • Connect SerioPlus

    Choose and link your SerioPlus support desk with HDM.

  • Give access to your Elementool Help Desk account.

  • Outline your requirements

    Let us know exactly what parts of your migration you need to fine-tune

  • Have your requirements estimated

    We shall research your application and send you with a price range and a scope of work.

  • Migrate from SerioPlus to Elementool Help Desk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Elementool Help Desk import

Our team would be more than happy to perform a personalized migration if you have specific demands.
Get a price estimation

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