SerioPlus to E-Helpdesk Support
migration service
Smooth , no special know how or coding required. A complete SerioPlus to E-Helpdesk Support data migration tool.
SerioPlus to E-Helpdesk Support
Your best tool for SerioPlus to E-Helpdesk Support data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply choose customer info you need to move and start the transition immediately.Easy transition process
No specific expertise needed. Just select what data will go to the target system and observe the magic happening.Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer service information.Easy process
No need to worry about scripting or continuously control each record moved.
Just link both platforms, tick what you want to migrate and let the Migration Wizard do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
You data is everything which is why we developed a method that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Data mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer support services, we always strive to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from SerioPlus to E-Helpdesk Support
Strong safety of your data
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in E-Helpdesk Support.Next
Sustained connectivity between object and people
When migrating your data from SerioPlus to E-Helpdesk Support we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to E-Helpdesk Support
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to E-Helpdesk Support work
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Prepare
Sign up and go to our migration service.
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Link SerioPlus
Opt and connect your SerioPlus service desk with HDM.
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Connect E-Helpdesk Support
Grant access to your E-Helpdesk Support account.
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Express your needs
Let us understand precisely what elements of your migration you want to modify
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Have your requirements estimated
We will analyze your application and get back to you with a price range and a scope of tasks.
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Migrate from SerioPlus to E-Helpdesk Support everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your E-Helpdesk Support import
Our staff would be more than happy to perform a personalized migration in case you have particular needs.
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