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SerioPlus to E-Helpdesk Support
migration service

Smooth , no special know how or coding required. A complete SerioPlus to E-Helpdesk Support data migration tool.

More details

Your best tool for SerioPlus to E-Helpdesk Support data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the target system and observe the magic happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer service information.
Easy process

No need to worry about scripting or continuously control each record moved.

Just link both platforms, tick what you want to migrate and let the Migration Wizard do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

You data is everything which is why we developed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from SerioPlus to E-Helpdesk Support

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in E-Helpdesk Support.

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Sustained connectivity between object and people

When migrating your data from SerioPlus to E-Helpdesk Support we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to E-Helpdesk Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to E-Helpdesk Support work

  • Prepare

    Sign up and go to our migration service.

  • Opt and connect your SerioPlus service desk with HDM.

  • Connect E-Helpdesk Support

    Grant access to your E-Helpdesk Support account.

  • Express your needs

    Let us understand precisely what elements of your migration you want to modify

  • Have your requirements estimated

    We will analyze your application and get back to you with a price range and a scope of tasks.

  • Migrate from SerioPlus to E-Helpdesk Support everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your E-Helpdesk Support import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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