SerioPlus to devContact
migration service
Smooth , no special know how or coding required. A complete SerioPlus to devContact data migration tool.
SerioPlus to devContact
Your best tool for SerioPlus to devContact data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply choose customer info you need to move and set off with the transition right away.Easy transition process
No specific expertise needed. Just select what data will go to the target system and observe the magic happening.Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer service details.Automated migration
Afraid that you’ll need special skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as possible.
Connect the help desks, select data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
Information is everything which is why we designed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Data mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Outside of providing great customer service, we always want to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from SerioPlus to devContact
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in devContact.Next
Sustained connection between object and people
When migrating your data from SerioPlus to devContact we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to devContact
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to devContact work
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Prepare
Sign up and go to our migration service.
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Link SerioPlus
Choose and connect your SerioPlus support desk with HDM.
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Link devContact
Give access to your devContact account.
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Clarify your requirements
Let us know exactly what aspects of your migration you want to adjust
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Have your needs estimated
We shall investigate your application and get back to you with a price and a scope of work.
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Migrate from SerioPlus to devContact all data
Move all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your devContact import
Our staff would be more than happy to perform a personalized migration in case you have particular needs.
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