SerioPlus to Deskpro
migration service

Smooth , no special knowledge or programming required. A complete SerioPlus to Deskpro data migration software.

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Your best tool for SerioPlus to Deskpro data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply pick customer info you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and observe the miracle happening.
Record completion
Move your help desk info in full to make sure that no ticket is missing critical customer support details.
Easy process

No need to worry about scripting or continuously control each record transferred.

Just attach both platforms, tick what you want to take to a new database and let the system deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

You data is key which is why we designed a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Record mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from SerioPlus to Deskpro

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Deskpro.

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Retained association between object and people

When migrating your data from SerioPlus to Deskpro we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Deskpro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to Deskpro work

  • Prepare

    Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from SerioPlus to Deskpro.

  • Connect SerioPlus

    Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect Deskpro

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Deskpro all data

    When everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from SerioPlus to Deskpro.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Deskpro import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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