SerioPlus to Deskero
migration service

Effortless , no special skill set or coding required. A complete SerioPlus to Deskero data migration instrument.

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Your best tool for SerioPlus to Deskero data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on customer info you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and observe the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing essential customer service information.
Simple and easy procedure

You don’t have to bother about scripting or constantly control each record transferred.

Just attach both platforms, pick what you want to take to a new database and let the system deal with the remainder.

From sender information to phone number connection, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

Information is everything which is why we developed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from SerioPlus to Deskero

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Deskero.

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When migrating your data from SerioPlus to Deskero we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Deskero

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to Deskero work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and connect your SerioPlus service desk with HDM.

  • Connect Deskero

    Give access to your Deskero account.

  • Describe your business needs

    Let us know what aspects of your migration you would like to adjust

  • Have your requirements estimated

    We will analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from SerioPlus to Deskero all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Deskero import

Our staff would be more than happy to perform a personalized migration in case you have specific demands.
Get a price estimation

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