SerioPlus to Database
Effortless, no special expertise or programming required. A complete SerioPlus to Database data migration instrument.
Your best tool for SerioPlus to Database data migrationNo need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resourcesSkip complex data audit and script development processes. Simply pick customer info you need to migrate and set off with the transition when comfortable.
Effortless migrationNo special knowledge or skill required. Just pick what data will go to the target solution and observe the miracle happening.
Record completionMigrate your help desk info in full to ensure that no ticket is missing critical customer service information.
Worried that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.
Connect the platforms, choose records, click ok, and you’re done!
From sender information to phone number connection, your entire database will keep their previous connections untouched.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
Information is everything which is why we created a tool that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Simple & effective
In only a couple of buttons to press you will be able to pick the data arrangement, when it starts, and how.
Our developers took user experience as a priority and ensured that you will be able to use the system to its fullest.
Good service first
Except producing great customer service, we always strive to develop our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from SerioPlus to Database
Strong security of your recordsThe migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard and even custom fields, thus helping you to be sure that the data end up in the right places in Database.
Maintained connection between object and peopleWhen migrating your data from SerioPlus to Database we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from SerioPlus to Database
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to Database work
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from SerioPlus to Database.
Fill in the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs.
Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Database everything
Once everything's tested, choose a quiet time with the minimal load on the support team and begin migrating from SerioPlus to Database.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
Let a professional run your Database import
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