SerioPlus to Cayzu
migration service

Trouble-free , no special know how or coding required. A complete SerioPlus to Cayzu data migration software.

More details

The best SerioPlus to Cayzu tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick what data you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost essential customer support information.
Simple and easy procedure

You don’t have to bother about coding or continuously watch each record transferred.

Just attach your source and target, pick what you need to take to a new database and allow the tool deal with the remainder.

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your credentials or other information.

You may be sure that with HDM no hacker attacks will take place.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In just a few clicks you will be able to select what goes where, when it starts, and how.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we strive to offer the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from SerioPlus to Cayzu

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right places in Cayzu.

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Maintained relation between object and people

When migrating your records from SerioPlus to Cayzu we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to Cayzu work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from SerioPlus to Cayzu.

  • Complete the form with requested credentials to permit our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Cayzu all data

    When everything's tested, determine a quiet time with the minimal load on the support department and start migrating from SerioPlus to Cayzu.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Cayzu import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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