SerioPlus to Casengo
migration service
Smooth , no special skill set or coding required. A complete SerioPlus to Casengo data migration instrument.
SerioPlus to Casengo
Your best tool for SerioPlus to Casengo data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Simply pick the records you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just pick what data will go to the target solution and see the magic happening.Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost essential customer support details.Automated migration
Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface simple to use as it can possibly be.
Connect the platforms, choose data, click ok, and you’re done!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is paramount
Information is everything which is why we developed a system that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Data mapping
Choose information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer service, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from SerioPlus to Casengo
Strong security of your records
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in Casengo.Next
Maintained connectivity between object and people
When migrating your data from SerioPlus to Casengo we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to Casengo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to Casengo work
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Prepare
Sign-up and go to our migration service.
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Connect SerioPlus
Opt and link your SerioPlus support desk with HDM.
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Connect Casengo
Give the right to access your Casengo account.
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Describe your requirements
Let us understand precisely what elements of your migration you want to adjust
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Have your requirements estimated
We'll research your case and send you with a price and a scope of tasks.
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Migrate from SerioPlus to Casengo all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Casengo import
Our staff would be more than happy to perform a customized migration if you have specific requirements.
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