SerioPlus to BugAware
migration service
Effortless , no special skill set or coding required. A complete SerioPlus to BugAware data migration software.
SerioPlus to BugAware
Your best tool for SerioPlus to BugAware data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Just pick the records you need to move and start the transition when comfortable.Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and see the magic happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost essential customer support information.Automated migration
Scared that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool user friendly as possible.
Connect the platforms, pick data, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive how you left it.
Data safety is paramount
Information is key which is why we created a system that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
You’re in charge
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Apart from providing great customer service, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to migrate data from SerioPlus to BugAware
Strong security of your information
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in BugAware.Next
Maintained link between object and people
When migrating your data from SerioPlus to BugAware we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SerioPlus to BugAware
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to BugAware work
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Prepare
Register and go to our migration tool.
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Connect SerioPlus
Select and link your SerioPlus service desk with HDM.
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Link BugAware
Grant access to your BugAware account.
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Express your requirements
Let us understand precisely what components of your migration you wish to adjust
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Get your preferences estimated
We'll investigate your application and send you with a the overall cost and a scope of tasks.
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Migrate from SerioPlus to BugAware everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your BugAware import
Our staff would be more than happy to perform a custom migration if you have specific requirements.
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