SerioPlus to Basic Online Service Desk / Help Desk
migration service
Effortless , no special know how or coding required. A complete SerioPlus to Basic Online Service Desk / Help Desk data migration instrument.
SerioPlus to Basic Online Service Desk / Help Desk
Your best tool for SerioPlus to Basic Online Service Desk / Help Desk data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just choose customer info you need to transfer and set off with the transition right away.Simple transition process
No tech expertise needed. Just pick what data will go to the new system and observe the wonders happening.Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer support information.Automated migration
Afraid that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as possible.
Link the help desks, select data, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you left it.
Data safety is paramount
Information is key which is why we created a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Outside of providing great customer service, we always strive to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to migrate data from SerioPlus to Basic Online Service Desk / Help Desk
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Basic Online Service Desk / Help Desk.Next
Retained relation between object and people
When migrating your data from SerioPlus to Basic Online Service Desk / Help Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SerioPlus to Basic Online Service Desk / Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to Basic Online Service Desk / Help Desk work
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Prepare
Sign up and go to our migration service.
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Link SerioPlus
Pick and link your SerioPlus service desk with HDM.
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Connect Basic Online Service Desk / Help Desk
Give access to your Basic Online Service Desk / Help Desk account.
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Clarify your needs
Let us know exactly what elements of your migration you want to tweak
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Get your preferences estimated
We shall analyze your application and get back to you with a total price and a scope of work.
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Migrate from SerioPlus to Basic Online Service Desk / Help Desk everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Basic Online Service Desk / Help Desk import
Our staff would be more than happy to perform a custom migration in case you have special needs.
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