SerioPlus to AzureDesk
migration service

Trouble-free , no special skill set or coding required. A complete SerioPlus to AzureDesk data migration instrument.

More details

The best SerioPlus to AzureDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just choose what data you need to move and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the new system and enjoy the magic happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost essential customer support details.
Simple and easy procedure

No need to worry about scripting or constantly control each record transferred.

Just attach both platforms, tick what you need to take to a new database and allow the tool do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is everything which is why we designed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In just a few clicks it is possible to select the data arrangement, when it starts, and how.

Our developers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Apart from providing great customer support services, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from SerioPlus to AzureDesk

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in AzureDesk.

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Sustained connection between object and people

When migrating your records from SerioPlus to AzureDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to AzureDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to AzureDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect SerioPlus

    Pick and link your SerioPlus support desk with HDM.

  • Give the right to access your AzureDesk account.

  • Express your needs

    Let us know exactly what elements of your migration you wish to fine-tune

  • Have your needs estimated

    We will research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from SerioPlus to AzureDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your AzureDesk import

Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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