SerioPlus to Axios assyst
migration service
Effortless , no special expertise or coding required. A complete SerioPlus to Axios assyst data migration instrument.
SerioPlus to Axios assyst
Your best tool for SerioPlus to Axios assyst data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply pick the records you need to move and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and see the magic happening.Record completion
Migrate your help desk data in full to make certain that no ticket has lost critical customer support details.Easy process
You don’t have to bother about scripting or continuously watch each record transferred.
Just attach both platforms, tick what you want to migrate and allow the Migration Wizard deal with the remainder.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is priority
You data is key which is why we designed a tool that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Except producing great customer support services, we always strive to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from SerioPlus to Axios assyst
Strong security of your data
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Axios assyst.Next
Maintained association between object and people
When migrating your data from SerioPlus to Axios assyst we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to Axios assyst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SerioPlus to Axios assyst work
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Prepare
Sign up and go to our migration service.
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Connect SerioPlus
Choose and link your SerioPlus support desk with HDM.
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Connect Axios assyst
Give the right to access your Axios assyst account.
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Outline your requirements
Let us know what components of your migration you would like to modify
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Get your needs estimated
We shall research your application and send you with a cost and a scope of work.
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Migrate from SerioPlus to Axios assyst all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Axios assyst import
Our staff would be more than happy to run a personalized migration if you have special requirements.
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