SerioPlus to Awesome Support (WordPress)
migration service
Trouble-free , no special know how or programming required. A complete SerioPlus to Awesome Support (WordPress) data migration tool.
SerioPlus to Awesome Support (WordPress)
The best SerioPlus to Awesome Support (WordPress) tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Just pick customer info you need to transfer and start the transition immediately.Simple transition process
No tech expertise required. Just select what data will go to the new solution and observe the wonders happening.Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer support information.Automated tool
Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool user friendly as possible.
Attach the help desks, pick data, click ok, and you’re done!
Data maintenance
Your customer data comes complete , you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our employees can access to your passwords or records.
You can be sure that with HDM no hacker attacks will take place.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
Guided migration
If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we aim to deliver the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from SerioPlus to Awesome Support (WordPress)
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Awesome Support (WordPress).Next
Retained association between object and people
When migrating your records from SerioPlus to Awesome Support (WordPress) we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SerioPlus to Awesome Support (WordPress)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SerioPlus to Awesome Support (WordPress) work
-
Get ready
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from SerioPlus to Awesome Support (WordPress).
-
Link SerioPlus
Complete the form with required credentials to allow our data migration tool to access information from your current help desk.
-
Link Awesome Support (WordPress)
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
-
Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to Awesome Support (WordPress) all data
When everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from SerioPlus to Awesome Support (WordPress).
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Awesome Support (WordPress) import
Our team would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
What Is A Service Desk and Why You Need One
With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…
Data Migration 101
An Introduction to Cloud to Cloud Migration
Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…
Data Migration 101
3 Strategies to Follow When Switching Help Desks
The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…