SerioPlus to Artologik HelpDesk
migration service

Effortless , no special know how or programming required. A complete SerioPlus to Artologik HelpDesk data migration instrument.

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Your best tool for SerioPlus to Artologik HelpDesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply pick customer info you need to migrate and start the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool user friendly as possible.

Connect the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your customer info migrates unite and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have access to your credentials or records.

You can be sure that with HDM no data breaches are possible.

You’re in charge

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to pick what goes where, when it goes, and in what order.

Our developers took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we work to deliver the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from SerioPlus to Artologik HelpDesk

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in Artologik HelpDesk.

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Retained relation between object and people

When migrating your data from SerioPlus to Artologik HelpDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to Artologik HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to Artologik HelpDesk work

  • Prepare

    Register and go to our migration wizard.

  • Connect SerioPlus

    Opt and connect your SerioPlus service desk with HDM.

  • Connect Artologik HelpDesk

    Grant access to your Artologik HelpDesk account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you want to modify

  • Have your preferences estimated

    We shall analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from SerioPlus to Artologik HelpDesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Artologik HelpDesk import

Our staff would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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