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SerioPlus to appVuze
migration service

Extremely easy , no special expertise or programming required. A complete SerioPlus to appVuze data migration tool.

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The best SerioPlus to appVuze tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just pick what data you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and enjoy the wonders happening.
Data completion
Transfer your help desk info in full to make certain that no ticket has lost critical customer support details.
Automated tool

Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool simple to use as possible.

Attach the platforms, choose records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

You data is key which is why we created a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Record mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except producing great customer support services, we always strive to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from SerioPlus to appVuze

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in appVuze.

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Sustained connectivity between object and people

When migrating your records from SerioPlus to appVuze we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to appVuze

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SerioPlus to appVuze work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect SerioPlus

    Select and link your SerioPlus support desk with HDM.

  • Grant the right to access your appVuze account.

  • Express your business needs

    Let us know what parts of your migration you would like to modify

  • Get your preferences estimated

    We'll research your application and send you with a cost and a scope of tasks.

  • Migrate from SerioPlus to appVuze everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your appVuze import

Our team would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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