SerioPlus to ALVAO Service Desk
migration service

Effortless , no special know how or programming required. A complete SerioPlus to ALVAO Service Desk data migration instrument.

More details

Your best tool for SerioPlus to ALVAO Service Desk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on what data you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the target platform and enjoy the wonders happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing critical customer support information.
Automated migration

Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as it can possibly be.

Attach the platforms, pick records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

Information is everything which is why we created a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to select the data arrangement, when it starts, and how.

Our developers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Apart from producing great customer service, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from SerioPlus to ALVAO Service Desk

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in ALVAO Service Desk.

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Retained connectivity between object and people

When migrating your data from SerioPlus to ALVAO Service Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to ALVAO Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to ALVAO Service Desk work

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and link your SerioPlus service desk with HDM.

  • Give the right to access your ALVAO Service Desk account.

  • Outline your business needs

    Let us know what aspects of your migration you need to tweak

  • Have your preferences estimated

    We shall investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from SerioPlus to ALVAO Service Desk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ALVAO Service Desk import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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