SerioPlus to Alcea HelpDesk
migration service
Extremely easy , no special knowledge or programming required. A complete SerioPlus to Alcea HelpDesk data migration tool.
SerioPlus to Alcea HelpDesk
Secure and Reliable
Your passwords along with records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.Full & Precise
We've handled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of dataWhy you should use Help Desk Migration to switch from SerioPlus to Alcea HelpDesk
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Alcea HelpDesk.Next
Maintained relation between object and people
When migrating your records from SerioPlus to Alcea HelpDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to Alcea HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from SerioPlus to Alcea HelpDesk work
Get ready
Register and go to our migration wizard.
Connect SerioPlus
Choose and link your SerioPlus service desk with HDM.
Connect Alcea HelpDesk
Grant the right to access your Alcea HelpDesk account.
Outline your requirements
Let us know what parts of your migration you would like to fine-tune
Have your needs estimated
We shall research your application and get back to you with a price range and a scope of tasks.
Migrate from SerioPlus to Alcea HelpDesk everything
Move all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro run your Alcea HelpDesk import
Our team would be more than happy to run a customized migration if you have particular needs.
Get a price estimation