SerioPlus to Alcea HelpDesk
migration service
Extremely easy , no special knowledge or programming required. A complete SerioPlus to Alcea HelpDesk data migration tool.
SerioPlus to Alcea HelpDesk
The best SerioPlus to Alcea HelpDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply choose what data you need to move and start the transition immediately.Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and enjoy the magic happening.Data completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer support information.Automated tool
Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as it can possibly be.
Connect the platforms, choose records, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, your entire database will keep their initial connections maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you left it.
Security is priority
You data is everything which is why we designed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
You’re in control
Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Simple & effective
In only a few buttons to press it is possible to select what goes where, when it goes, and how.
Our developers took user experience as a priority and ensured that it will be possible to use the system to its fullest.
Good service first
Except producing great customer support services, we always aim to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.
Why you should use Help Desk Migration to switch from SerioPlus to Alcea HelpDesk
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Alcea HelpDesk.Next
Maintained relation between object and people
When migrating your records from SerioPlus to Alcea HelpDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SerioPlus to Alcea HelpDesk
Help Desk Objects
-
Tickets
with replies, notes and attachments
-
Contact
-
Companies
-
Agents
-
Agents Groups
Knowledge Base Objects
-
Articles
with images and attachments
-
Categories
-
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SerioPlus to Alcea HelpDesk work
-
Get ready
Register and go to our migration wizard.
-
Connect SerioPlus
Choose and link your SerioPlus service desk with HDM.
-
Connect Alcea HelpDesk
Grant the right to access your Alcea HelpDesk account.
-
Outline your requirements
Let us know what parts of your migration you would like to fine-tune
-
Have your needs estimated
We shall research your application and get back to you with a price range and a scope of tasks.
-
Migrate from SerioPlus to Alcea HelpDesk everything
Move all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Alcea HelpDesk import
Our team would be more than happy to run a customized migration if you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Top Benefits of Cloud Migration in 2019
Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…
Data Migration 101
Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?
If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…
Help Desk System Reviews
Rock Your Customer Service with Zendesk as Desk Alternative
O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…
