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SerioPlus to ActiveSeries Suite
migration service

Effortless , no special expertise or coding required. A complete SerioPlus to ActiveSeries Suite data migration software.

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Your best tool for SerioPlus to ActiveSeries Suite data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target solution and enjoy the wonders happening.
Record completion
Transfer your help desk records in full to make sure that no ticket is missing critical customer support information.
Automated migration

Scared that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as possible.

Attach the platforms, select data, click ok, and the migration is ready!

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our employees can access to your passwords or records.

You can rest assured that with HDM no hacker attacks are possible.

Record mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Simple & effective

In just a couple of buttons to press you will be able to select the data arrangement, when it goes, and in what order.

Our software considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we strive to deliver the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from SerioPlus to ActiveSeries Suite

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in ActiveSeries Suite.

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Sustained connection between object and people

When migrating your data from SerioPlus to ActiveSeries Suite we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SerioPlus to ActiveSeries Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SerioPlus to ActiveSeries Suite work

  • Prepare

    Register and go to our migration service.

  • Opt and link your SerioPlus service desk with HDM.

  • Grant access to your ActiveSeries Suite account.

  • Detail your business needs

    Let us understand precisely what components of your migration you want to modify

  • Have your preferences estimated

    We will analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from SerioPlus to ActiveSeries Suite everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your ActiveSeries Suite import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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