96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

SerioPlus to ACANOTION HelpDesk
migration service

Extremely easy , no special know how or coding required. A complete SerioPlus to ACANOTION HelpDesk data migration instrument.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to migrate data from SerioPlus to ACANOTION HelpDesk

Strong security of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in ACANOTION HelpDesk.

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Maintained connectivity between object and people

When migrating your records from SerioPlus to ACANOTION HelpDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from SerioPlus to ACANOTION HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from SerioPlus to ACANOTION HelpDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect SerioPlus

    Select and link your SerioPlus service desk with HDM.

  • Grant access to your ACANOTION HelpDesk account.

  • Outline your requirements

    Let us understand precisely what elements of your migration you need to tweak

  • Get your requirements estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from SerioPlus to ACANOTION HelpDesk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your ACANOTION HelpDesk import

Our team would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation
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