Seraph Help Desk import
in a few clicks

Without techs, delays and hustle. With help of robust data import wizard.

More details

Seraph Help Desk import tool you’ve been looking for

Your platform import issues are behind you now. Total migration from platform to platform with HDM fast and simple.
Save time & money
Clear price, a quick migration to the new platform, and no need to develop the migration script. All with HDM.
Simple setup
Simply get the customer info ready for the import in advance and begin moving your records. It’s not necessary to fiddle with anything.
Key custom records aside
Whether it is for complying reasons, or convenience, migrate your historical data to the target system to keep the track of customers easier.
Automated method

Only the smallest preparations are to get done on your side. We already created the script.

All you have to do is prepare your platform import preferences and you’re ready to start.

Preserved data structure

Using HDM, you don’t have to be concerned that all of your migrated ticket data will end up somehow scattered.

Whether it is the requester info or customer details, all of this is considered during the process.

Data protection

All the credentials you provide throughout the migration procedure are not stored. Only authorized staff can get access to your profiles or help desk panelrecords.

All the information you provide is under solid protection from any type of danger.

Mapping records

Choose what data will migrate to your new platform yourself.

While managing the migration setup, you can choose what records to leave behind and what to take with you.

Ease of use

The full process was intentionally designed to allow users to go through the migration on their own.

No need to have advanced skills or exceptional knowledge, just follow the shown hints.

Our customers are priority

One of the main principles of our team is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer service, we develop continuously.


Why import data to Seraph Help Desk utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your personal information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration make it easier to instantly move custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Seraph Help Desk with their respective agents, contacts, and attachments, that way, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to Seraph Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Seraph Help Desk in six quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Pick and connect your source support desk with HDM.

  • Give access to your Seraph Help Desk account.

  • Explain your requirements

    Let us understand precisely what elements of your migration you need to fine-tune

  • Get your needs estimated

    We will investigate your application and send you with a price range and a scope of tasks.

  • Import to Seraph Help Desk all data

    Transfer all your customer service records in a single push.

We keep all of your data secure

We take security and safety very seriously and have established an in-depth set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Seraph Help Desk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

Blog Articles You Might Find Useful

Help Desk Systems For Any Business

No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

Book a Call
cancel
%s
— %s