96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Seraph Help Desk import
in a few clicks

Without techs, delays and hustle. With help of robust data import wizard.

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import solely.
Fast & Furious
It will take you no longer than 10 minutes to set up the import to Seraph Help Desk and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, directly to places you want them to be.

Why import data to Seraph Help Desk
utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Alternative and powerful field mapping

Only Help Desk Migration make it easier to instantly move custom fields, as well as map their destination.

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Preserved relations between objects and people

All tickets will be imported to Seraph Help Desk with their respective agents, contacts, and attachments, that way, saving the record of customers' requests.

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Objects you may import to Seraph Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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Import data to Seraph Help Desk in six quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Pick and connect your source support desk with HDM.

  • Give access to your Seraph Help Desk account.

  • Explain your requirements

    Let us understand precisely what elements of your migration you need to fine-tune

  • Get your needs estimated

    We will investigate your application and send you with a price range and a scope of tasks.

  • Import to Seraph Help Desk all data

    Transfer all your customer service records in a single push.

We keep all of your data secure

We take security and safety very seriously and have established an in-depth set of practices , technologies , and policies to help guarantee your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Seraph Help Desk import in a few clicks

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