Seraph Help Desk to Ticksy
migration service

Effortless , no special knowledge or programming required. A complete Seraph Help Desk to Ticksy data migration software.

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Your best tool for Seraph Help Desk to Ticksy data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just choose what data you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and enjoy the magic happening.
Record completion
Move your help desk info in full to make sure that no ticket is missing vital customer support information.
Automated migration

Worried that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Link the platforms, choose data, click ok, and the migration is ready!

Data dependency

Your customer info comes complete , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members can access to your passwords or records.

You can rest assured that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to select the data arrangement, when it goes, and in what order.

Our software considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we strive to propose the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Seraph Help Desk to Ticksy

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Ticksy.

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Retained connectivity between object and people

When migrating your data from Seraph Help Desk to Ticksy we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Seraph Help Desk to Ticksy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Seraph Help Desk to Ticksy work

  • Prepare

    Sign-up and go to our migration wizard.

  • Pick and link your Seraph Help Desk service desk with HDM.

  • Grant access to your Ticksy account.

  • Describe your needs

    Let us understand precisely what parts of your migration you wish to fine-tune

  • Have your preferences estimated

    We shall analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Seraph Help Desk to Ticksy all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Ticksy import

Our staff would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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