Seraph Help Desk to Sitehelpdesk
migration service

Smooth , no special expertise or coding required. A complete Seraph Help Desk to Sitehelpdesk data migration tool.

More details
Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to switch from Seraph Help Desk to Sitehelpdesk

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in Sitehelpdesk.

Next

Retained relation between object and people

When migrating your data from Seraph Help Desk to Sitehelpdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Seraph Help Desk to Sitehelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Seraph Help Desk to Sitehelpdesk work

  • Prepare

    Sign up and go to our migration service.

  • Choose and connect your Seraph Help Desk service desk with HDM.

  • Connect Sitehelpdesk

    Grant access to your Sitehelpdesk account.

  • Explain your requirements

    Let us understand precisely what parts of your migration you wish to tweak

  • Have your preferences estimated

    We shall research your case and send you with a total price and a scope of tasks.

  • Migrate from Seraph Help Desk to Sitehelpdesk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Sitehelpdesk import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

Service Desk vs Help Desk: What’s the Difference?

Service Desk vs Help Desk: What’s the Difference?

June 25, 2019

Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and some of them became industry settlers, yet with all these positive developments, you would think that no matter which one you go with, you’ll solve your issues. Unfortunately, that is …

7 Books to Boost Your Career as a Customer Support Specialist

7 Books to Boost Your Career as a Customer Support Specialist

June 27, 2018

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and time management and so on. It can take a lifetime to read them all. For the sake of your time and mental health, here is a must-read (or worth-to-read) list …

Rules To Follow During A Data Migration

Rules To Follow During A Data Migration

October 15, 2019

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution. Indeed, many project managers have a hard time moving to another workbench as most of them fail to properly calculate how much it takes and how much it costs to …

Book a Call
cancel
%s
— %s