Seraph Help Desk to Simple IT Helpdesk
migration service

Trouble-free , no special expertise or coding required. A complete Seraph Help Desk to Simple IT Helpdesk data migration tool.

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The best Seraph Help Desk to Simple IT Helpdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on what data you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and enjoy the magic happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost critical customer support details.
Easy procedure

No need to worry about scripting or constantly watch each piece of info moved.

Just link your source and target, tick what you want to take to a new database and allow the system deal with the rest for you.

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees can see your passwords or records.

You can be certain with HDM no data breaches are possible.

You’re in control

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we aim to deliver the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Seraph Help Desk to Simple IT Helpdesk

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Simple IT Helpdesk.

Next

When migrating your records from Seraph Help Desk to Simple IT Helpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Seraph Help Desk to Simple IT Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Seraph Help Desk to Simple IT Helpdesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Seraph Help Desk

    Pick and link your Seraph Help Desk support desk with HDM.

  • Grant access to your Simple IT Helpdesk account.

  • Clarify your business needs

    Let us understand precisely what elements of your migration you would like to tweak

  • Get your needs estimated

    We shall investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Seraph Help Desk to Simple IT Helpdesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Simple IT Helpdesk import

Our team would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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