Seraph Help Desk to SerioPlus
migration service

Extremely easy , no special knowledge or coding required. A complete Seraph Help Desk to SerioPlus data migration tool.

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The best Seraph Help Desk to SerioPlus tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on customer info you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and observe the miracle happening.
Data completion
Move your help desk records in full to make sure that no ticket is missing essential customer service details.
Automated tool

Scared that you’ll need special skills to move your info? Worry not as we made sure that our tool accessible as it can possibly be.

Connect the platforms, select data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

You data is everything which is why we designed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You’re in control

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to pick what goes where, when it goes, and how.

Our developers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Outside of providing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from Seraph Help Desk to SerioPlus

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in SerioPlus.

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When migrating your records from Seraph Help Desk to SerioPlus we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Seraph Help Desk to SerioPlus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Seraph Help Desk to SerioPlus work

  • Get ready

    Register and go to our migration service.

  • Select and connect your Seraph Help Desk support desk with HDM.

  • Connect SerioPlus

    Grant the right to access your SerioPlus account.

  • Outline your requirements

    Let us know exactly what elements of your migration you wish to fine-tune

  • Have your needs estimated

    We shall analyze your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Seraph Help Desk to SerioPlus all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your SerioPlus import

Our team would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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