Seraph Help Desk to osTicket
migration service

Extremely easy, no special expertise or programming required. A complete Seraph Help Desk to osTicket data migration software.

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The best Seraph Help Desk to osTicket tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just choose what data you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and enjoy the miracle happening.
Data completion
Move your help desk records in full to make sure that no ticket is missing essential customer support information.
Effortless procedure

No need to worry about coding or constantly watch each piece of info moved.

Just link both platforms, tick what you need to migrate and allow the system deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

Information is everything which is why we created a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to select the data arrangement, when it starts, and how.

Our tech engineers took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service first

Apart from producing great customer service, we always aim to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from Seraph Help Desk to osTicket

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields, thus helping you to ensure that the records end up being in the right places in osTicket.

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Retained connectivity between object and people

When migrating your records from Seraph Help Desk to osTicket we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Seraph Help Desk to osTicket

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Seraph Help Desk to osTicket work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Seraph Help Desk to osTicket.

  • Fill in the form with requested credentials to permit our data migration tool to fetch information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs.

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to osTicket all data

    Once everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from Seraph Help Desk to osTicket.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your osTicket import

Our team would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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