Seraph Help Desk to Elementool Help Desk
migration service

Extremely easy , no special know how or programming required. A complete Seraph Help Desk to Elementool Help Desk data migration instrument.

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The best Seraph Help Desk to Elementool Help Desk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just choose what data you need to transfer and start the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the new system and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing vital customer service information.
Automated tool

Scared that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.

Link the help desks, select data, click ok, and the migration is ready!

Data maintenance

Your customer data comes complete and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our team members have access to your passwords or records.

You can be certain with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we work to propose the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Seraph Help Desk to Elementool Help Desk

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Elementool Help Desk.

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Sustained relation between object and people

When migrating your records from Seraph Help Desk to Elementool Help Desk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Seraph Help Desk to Elementool Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Seraph Help Desk to Elementool Help Desk work

  • Get ready

    Register and go to our migration software.

  • Select and connect your Seraph Help Desk service desk with HDM.

  • Grant access to your Elementool Help Desk account.

  • Clarify your needs

    Let us know exactly what aspects of your migration you wish to modify

  • Have your requirements estimated

    We will research your case and get back to you with a price and a scope of work.

  • Migrate from Seraph Help Desk to Elementool Help Desk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Elementool Help Desk import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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