Seraph Help Desk to bold360
migration service

Effortless , no special skill set or programming required. A complete Seraph Help Desk to bold360 data migration tool.

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Your best tool for Seraph Help Desk to bold360 data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the new solution and observe the magic happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing vital customer service information.
Automated migration

Worried that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool accessible as possible.

Link the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is everything which is why we developed a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to pick what goes where, when it goes, and how.

Our tech engineers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Seraph Help Desk to bold360

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in bold360.

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Sustained relation between object and people

When migrating your data from Seraph Help Desk to bold360 we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Seraph Help Desk to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Seraph Help Desk to bold360 work

  • Prepare

    Sign-up and go to our migration wizard.

  • Select and connect your Seraph Help Desk service desk with HDM.

  • Connect bold360

    Grant the right to access your bold360 account.

  • Clarify your needs

    Let us understand precisely what parts of your migration you wish to tweak

  • Have your requirements estimated

    We will research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Seraph Help Desk to bold360 everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your bold360 import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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