Sentiment to UseResponse
migration service
Smooth , no special expertise or coding required. A complete Sentiment to UseResponse data migration instrument.
Sentiment to UseResponse
Your best tool for Sentiment to UseResponse data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just decide on the records you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and see the wonders happening.Record completion
Move your help desk info in full to ensure that no ticket is missing essential customer service details.Easy procedure
No need to worry about coding or constantly control each record moved.
Just link both platforms, pick what you want to migrate and allow the system do the remainder.
Preserved data links
From sender information to phone number connection, all you records will keep their previous data structure untouched.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
You data is key which is why we created a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Record mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Sentiment to UseResponse
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in UseResponse.Next
Retained relation between object and people
When migrating your data from Sentiment to UseResponse we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Sentiment to UseResponse
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Sentiment to UseResponse work
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Prepare
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Sentiment to UseResponse.
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Connect Sentiment
Complete the form with requested credentials to permit our data migration tool to access data from your current help desk.
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Link UseResponse
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to UseResponse everything
When everything's tested, find a quiet time with the minimal load on the support department and begin migrating from Sentiment to UseResponse.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your UseResponse import
Our staff would be more than happy to run a customized migration in case you have specific demands.
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