Sentiment to uCare Help Desk
migration service
Extremely easy , no special know how or coding required. A complete Sentiment to uCare Help Desk data migration instrument.
Sentiment to uCare Help Desk
The best Sentiment to uCare Help Desk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply pick customer info you need to move and set off with the transition immediately.Easy transition process
No specific expertise needed. Just pick what data will go to the target solution and observe the magic happening.Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer support information.Automated tool
Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface simple to use as possible.
Connect the help desks, select records, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you left it.
Data safety is priority
You data is everything which is why we created a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
You control the process
Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of producing great customer support services, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.
Why you should use Help Desk Migration to migrate data from Sentiment to uCare Help Desk
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in uCare Help Desk.Next
Sustained association between object and people
When migrating your records from Sentiment to uCare Help Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Sentiment to uCare Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Sentiment to uCare Help Desk work
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Get ready
Sign up and go to our migration tool.
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Connect Sentiment
Opt and link your Sentiment service desk with HDM.
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Connect uCare Help Desk
Give the right to access your uCare Help Desk account.
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Express your requirements
Let us understand precisely what elements of your migration you would like to fine-tune
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Have your preferences estimated
We will analyze your application and send you with a price range and a scope of tasks.
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Migrate from Sentiment to uCare Help Desk everything
Move all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your uCare Help Desk import
Our team would be more than happy to perform a custom migration if you have specific requirements.
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