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Sentiment to uCare Help Desk
migration service

Extremely easy , no special know how or coding required. A complete Sentiment to uCare Help Desk data migration instrument.

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The best Sentiment to uCare Help Desk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick customer info you need to move and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the target solution and observe the magic happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer support information.
Automated tool

Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface simple to use as possible.

Connect the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

You data is everything which is why we created a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Sentiment to uCare Help Desk

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in uCare Help Desk.

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Sustained association between object and people

When migrating your records from Sentiment to uCare Help Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Sentiment to uCare Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Sentiment to uCare Help Desk work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Sentiment

    Opt and link your Sentiment service desk with HDM.

  • Connect uCare Help Desk

    Give the right to access your uCare Help Desk account.

  • Express your requirements

    Let us understand precisely what elements of your migration you would like to fine-tune

  • Have your preferences estimated

    We will analyze your application and send you with a price range and a scope of tasks.

  • Migrate from Sentiment to uCare Help Desk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your uCare Help Desk import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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