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Sentiment to Tidio Chat
migration service

Trouble-free , no special expertise or coding required. A complete Sentiment to Tidio Chat data migration instrument.

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The best Sentiment to Tidio Chat tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply choose the records you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and see the magic happening.
Data completion
Migrate your help desk records in full to make sure that no ticket is missing vital customer service information.
Automated tool

Scared that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as possible.

Attach the help desks, pick data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.

Security is paramount

Information is everything which is why we developed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You control the process

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from Sentiment to Tidio Chat

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Tidio Chat.

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Maintained connection between object and people

When migrating your records from Sentiment to Tidio Chat we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Sentiment to Tidio Chat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Sentiment to Tidio Chat work

  • Get ready

    Register and go to our migration service.

  • Opt and connect your Sentiment service desk with HDM.

  • Connect Tidio Chat

    Give access to your Tidio Chat account.

  • Express your business needs

    Let us know exactly what aspects of your migration you want to adjust

  • Have your requirements estimated

    We shall analyze your application and get back to you with a price range and a scope of work.

  • Migrate from Sentiment to Tidio Chat all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Tidio Chat import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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