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Sentiment to Solvemate
migration service

Trouble-free , no special skill set or coding required. A complete Sentiment to Solvemate data migration instrument.

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The best Sentiment to Solvemate tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on customer info you need to move and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the new platform and observe the magic happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost vital customer service details.
Effortless procedure

No need to worry about scripting or constantly control each piece of info transferred.

Just attach your source and target, tick what you need to take to a new database and allow the tool do the rest for you.

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members have see your credentials or other information.

You may be certain with HDM no hacker attacks are possible.

You’re in control

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to pick what goes where, when it starts, and how.

Our tech engineers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to propose the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Sentiment to Solvemate

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Solvemate.

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Sustained relation between object and people

When migrating your records from Sentiment to Solvemate we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Sentiment to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Sentiment to Solvemate work

  • Get ready

    Register and go to our migration tool.

  • Connect Sentiment

    Pick and connect your Sentiment support desk with HDM.

  • Connect Solvemate

    Give the right to access your Solvemate account.

  • Explain your needs

    Let us understand precisely what elements of your migration you want to fine-tune

  • Have your preferences estimated

    We will investigate your case and get back to you with a total price and a scope of work.

  • Migrate from Sentiment to Solvemate all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Solvemate import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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