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Sentiment to RingCentral Engage Digital
migration service

Extremely easy , no special knowledge or programming required. A complete Sentiment to RingCentral Engage Digital data migration instrument.

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The best Sentiment to RingCentral Engage Digital tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply pick the records you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and see the magic happening.
Data completion
Migrate your help desk data in full to make certain that no ticket has lost essential customer service information.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just link both platforms, pick what you want to migrate and let the tool deal with the rest for you.

From sender information to phone number connection, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you left it.

Security is priority

You data is everything which is why we developed a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You control the process

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from Sentiment to RingCentral Engage Digital

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in RingCentral Engage Digital.

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Maintained connectivity between object and people

When migrating your records from Sentiment to RingCentral Engage Digital we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Sentiment to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Sentiment to RingCentral Engage Digital work

  • Get ready

    Sign up and go to our migration software.

  • Connect Sentiment

    Opt and connect your Sentiment service desk with HDM.

  • Grant the right to access your RingCentral Engage Digital account.

  • Explain your business needs

    Let us understand precisely what aspects of your migration you would like to fine-tune

  • Have your requirements estimated

    We will analyze your case and send you with a price and a scope of tasks.

  • Migrate from Sentiment to RingCentral Engage Digital everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your RingCentral Engage Digital import

Our team would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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