Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Sentiment to Richmond ServiceDesk
migration service

Smooth , no special skill set or coding required. A complete Sentiment to Richmond ServiceDesk data migration tool.

More details

Your best tool for Sentiment to Richmond ServiceDesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to transfer and start the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the target platform and observe the wonders happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing vital customer service information.
Effortless process

You don’t have to bother about coding or continuously watch each record moved.

Just attach your source and target, choose what you need to migrate and let the Migration Wizard deal with the remainder.

Data maintenance

Your information comes unite and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our team members have access to your passwords or records.

You can rest assured that with HDM no data breaches are possible.

Data mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.

Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we aim to propose the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Sentiment to Richmond ServiceDesk

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Richmond ServiceDesk.

Next

Sustained connectivity between object and people

When migrating your data from Sentiment to Richmond ServiceDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Sentiment to Richmond ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Sentiment to Richmond ServiceDesk work

  • Prepare

    Register and go to our migration service.

  • Opt and connect your Sentiment service desk with HDM.

  • Grant access to your Richmond ServiceDesk account.

  • Detail your requirements

    Let us know exactly what elements of your migration you wish to modify

  • Have your requirements estimated

    We'll investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Sentiment to Richmond ServiceDesk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Richmond ServiceDesk import

Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

Service Desk vs Help Desk: What’s the Difference?

Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…

How Much Time Does Data Migration Take?

It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

Book a Call
cancel
%s
— %s