Sentiment to Parature
migration service

Trouble-free , no special know how or coding required. A complete Sentiment to Parature data migration instrument.

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Secure and Reliable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Why you should use Help Desk Migration to migrate data from Sentiment to Parature

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Parature.

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Maintained connectivity between object and people

When migrating your records from Sentiment to Parature we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Sentiment to Parature

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Sentiment to Parature work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Sentiment to Parature.

  • Connect Sentiment

    Complete the form with requested credentials to permit our data migration tool to access records from your current help desk.

  • Connect Parature

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Parature everything

    When everything's validated, determine a quiet time with the least load on the support team and start migrating from Sentiment to Parature.


Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Parature import

Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation
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