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Sentiment to office24by
migration service

Trouble-free , no special expertise or coding required. A complete Sentiment to office24by data migration instrument.

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The best Sentiment to office24by tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick customer info you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and observe the miracle happening.
Data completion
Transfer your help desk data in full to make certain that no ticket has lost critical customer support details.
Simple and easy procedure

You don’t have to bother about scripting or continuously control each record moved.

Just link your source and target, choose what you want to take to a new database and let the system do the rest for you.

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our employees can see your credentials or other information.

You may rest assured that with HDM no hacker attacks will take place.

Record mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we work to deliver the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Sentiment to office24by

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in office24by.

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When migrating your records from Sentiment to office24by we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Sentiment to office24by

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Sentiment to office24by work

  • Get ready

    Sign up and go to our migration service.

  • Connect Sentiment

    Select and link your Sentiment support desk with HDM.

  • Connect office24by

    Give the right to access your office24by account.

  • Describe your needs

    Let us know what aspects of your migration you want to fine-tune

  • Have your preferences estimated

    We will research your application and get back to you with a price and a scope of tasks.

  • Migrate from Sentiment to office24by everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your office24by import

Our team would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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