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Sentiment to KronoDesk
migration service

Trouble-free , no special know how or coding required. A complete Sentiment to KronoDesk data migration software.

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The best Sentiment to KronoDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on what data you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the target platform and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost essential customer support information.
Automated tool

Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as possible.

Connect the help desks, choose records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

Information is everything which is why we designed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except producing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Sentiment to KronoDesk

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in KronoDesk.

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Sustained connectivity between object and people

When migrating your records from Sentiment to KronoDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Sentiment to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Sentiment to KronoDesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Sentiment

    Choose and link your Sentiment service desk with HDM.

  • Grant access to your KronoDesk account.

  • Detail your requirements

    Let us know exactly what elements of your migration you would like to adjust

  • Have your needs estimated

    We will analyze your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Sentiment to KronoDesk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your KronoDesk import

Our team would be more than happy to perform a personalized migration if you have specific demands.
Get a price estimation

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