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Sentiment to inSided
migration service

Smooth , no special knowledge or coding required. A complete Sentiment to inSided data migration software.

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Your best tool for Sentiment to inSided data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply choose customer info you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and observe the magic happening.
Record completion
Transfer your help desk info in full to ensure that no ticket has lost essential customer support information.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach both platforms, pick what you want to migrate and allow the tool deal with the rest for you.

From sender information to phone number connection, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you expected.

Security is paramount

You data is everything which is why we created a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from Sentiment to inSided

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in inSided.

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Sustained relation between object and people

When migrating your data from Sentiment to inSided we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Sentiment to inSided

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Sentiment to inSided work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Sentiment

    Opt and link your Sentiment service desk with HDM.

  • Connect inSided

    Grant access to your inSided account.

  • Express your requirements

    Let us know what aspects of your migration you wish to fine-tune

  • Have your preferences estimated

    We will investigate your case and send you with a price and a scope of work.

  • Migrate from Sentiment to inSided all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your inSided import

Our staff would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

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