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Sentiment to HelpSite
migration service

Effortless , no special knowledge or coding required. A complete Sentiment to HelpSite data migration software.

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Your best tool for Sentiment to HelpSite data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and observe the wonders happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing essential customer service details.
Effortless process

You don’t have to bother about coding or constantly watch each record moved.

Just link both platforms, pick what you need to migrate and let the Migration Wizard do the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

You data is key which is why we created a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Simple & effective

In just a couple of buttons to press it is possible to pick what goes where, when it starts, and in what order.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer support services, we always aim to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Sentiment to HelpSite

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in HelpSite.

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Maintained connectivity between object and people

When migrating your data from Sentiment to HelpSite we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Sentiment to HelpSite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Sentiment to HelpSite work

  • Prepare

    Register and go to our migration tool.

  • Opt and connect your Sentiment support desk with HDM.

  • Connect HelpSite

    Give access to your HelpSite account.

  • Explain your requirements

    Let us know what components of your migration you wish to fine-tune

  • Get your preferences estimated

    We shall analyze your case and send you with a cost and a scope of tasks.

  • Migrate from Sentiment to HelpSite everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your HelpSite import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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