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Sentiment to GoToAssist
migration service

Smooth , no special know how or coding required. A complete Sentiment to GoToAssist data migration software.

More details

Your best tool for Sentiment to GoToAssist data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose what data you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target system and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing essential customer support information.
Automated migration

Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool user friendly as it can possibly be.

Attach the platforms, pick records, click ok, and the migration is ready!

Data maintenance

Your information comes unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members can access to your credentials or records.

You can be certain with HDM no hacker attacks are possible.

Data mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to select what goes where, when it goes, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we strive to offer the most effective migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Sentiment to GoToAssist

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in GoToAssist.

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When migrating your data from Sentiment to GoToAssist we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Sentiment to GoToAssist

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Sentiment to GoToAssist work

  • Prepare

    Sign up and go to our migration tool.

  • Opt and link your Sentiment service desk with HDM.

  • Connect GoToAssist

    Grant access to your GoToAssist account.

  • Explain your business needs

    Let us understand precisely what elements of your migration you need to modify

  • Have your requirements estimated

    We shall analyze your application and send you with a price range and a scope of tasks.

  • Migrate from Sentiment to GoToAssist everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your GoToAssist import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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