Sentiment to CustomerFirst
migration service
Effortless , no special skill set or programming required. A complete Sentiment to CustomerFirst data migration software.
Sentiment to CustomerFirst
Your best tool for Sentiment to CustomerFirst data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Just pick customer info you need to move and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just choose what data will go to the new solution and observe the magic happening.Record structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost vital customer service details.Automated migration
Scared that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface accessible as possible.
Connect the platforms, pick records, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is priority
You data is key which is why we developed a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Data mapping
Pick records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Apart from producing great customer support services, we always aim to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from Sentiment to CustomerFirst
Strong safety of your information
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in CustomerFirst.Next
Sustained connectivity between object and people
When migrating your data from Sentiment to CustomerFirst we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Sentiment to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Sentiment to CustomerFirst work
-
Prepare
Register and go to our migration wizard.
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Connect Sentiment
Pick and connect your Sentiment support desk with HDM.
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Link CustomerFirst
Give the right to access your CustomerFirst account.
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Express your requirements
Let us know exactly what aspects of your migration you would like to modify
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Get your requirements estimated
We'll analyze your application and send you with a cost and a scope of work.
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Migrate from Sentiment to CustomerFirst all data
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your CustomerFirst import
Our staff would be more than happy to perform a personalized migration if you have particular requirements.
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