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Sentiment to CMDBuild
migration service

Effortless , no special know how or programming required. A complete Sentiment to CMDBuild data migration tool.

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Your best tool for Sentiment to CMDBuild data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose the records you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the new system and see the miracle happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost vital customer support information.
Effortless procedure

You don’t have to bother about scripting or constantly watch each piece of info moved.

Just link both platforms, choose what you need to migrate and allow the tool deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

You data is key which is why we designed a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You control the process

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it is possible to choose what goes where, when it starts, and in what order.

Our software considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer support services, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Sentiment to CMDBuild

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in CMDBuild.

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Sustained association between object and people

When migrating your data from Sentiment to CMDBuild we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Sentiment to CMDBuild

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Sentiment to CMDBuild work

  • Prepare

    Register and go to our migration wizard.

  • Connect Sentiment

    Select and link your Sentiment service desk with HDM.

  • Connect CMDBuild

    Give access to your CMDBuild account.

  • Detail your needs

    Let us know exactly what components of your migration you need to fine-tune

  • Get your needs estimated

    We will analyze your case and send you with a price range and a scope of tasks.

  • Migrate from Sentiment to CMDBuild everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your CMDBuild import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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