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Sentiment to AlphaBlues
migration service

Effortless , no special know how or coding required. A complete Sentiment to AlphaBlues data migration tool.

More details

Your best tool for Sentiment to AlphaBlues data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose what data you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target system and enjoy the wonders happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing vital customer support information.
Simple and easy procedure

You don’t have to bother about scripting or constantly control each piece of info moved.

Just link both platforms, choose what you want to take to a new database and let the tool deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

You data is key which is why we developed a system that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You’re in charge

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Sentiment to AlphaBlues

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in AlphaBlues.

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Retained association between object and people

When migrating your data from Sentiment to AlphaBlues we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Sentiment to AlphaBlues

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Sentiment to AlphaBlues work

  • Prepare

    Sign up and go to our migration service.

  • Choose and link your Sentiment service desk with HDM.

  • Connect AlphaBlues

    Grant the right to access your AlphaBlues account.

  • Outline your needs

    Let us know what components of your migration you need to modify

  • Get your requirements estimated

    We'll research your case and get back to you with a total price and a scope of tasks.

  • Migrate from Sentiment to AlphaBlues everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your AlphaBlues import

Our staff would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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