Sentiment to Alcea HelpDesk
migration service
Effortless , no special expertise or coding required. A complete Sentiment to Alcea HelpDesk data migration instrument.
Sentiment to Alcea HelpDesk
Your best tool for Sentiment to Alcea HelpDesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just decide on customer info you need to move and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and observe the magic happening.Record completion
Migrate your help desk records in full to make sure that no ticket has lost critical customer support information.Automated migration
Scared that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.
Connect the help desks, select data, click ok, and the migration is ready!
Data dependency
Your information migrates complete , you can take our word.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our employees can access to your passwords or other information.
You can be sure that with HDM no data breaches will take place.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we work to deliver the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Sentiment to Alcea HelpDesk
Strong security of your information
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Alcea HelpDesk.Next
Maintained association between object and people
When migrating your data from Sentiment to Alcea HelpDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Sentiment to Alcea HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Sentiment to Alcea HelpDesk work
Prepare
Register and go to our migration service.
Connect Sentiment
Pick and link your Sentiment service desk with HDM.
Link Alcea HelpDesk
Give access to your Alcea HelpDesk account.
Express your requirements
Let us understand precisely what elements of your migration you wish to fine-tune
Get your requirements estimated
We'll research your application and get back to you with a price range and a scope of work.
Migrate from Sentiment to Alcea HelpDesk all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional run your Alcea HelpDesk import
Our staff would be more than happy to run a custom migration if you have special demands.
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