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Sentiment to Activate
migration service

Trouble-free , no special knowledge or coding required. A complete Sentiment to Activate data migration instrument.

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The best Sentiment to Activate tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply decide on the records you need to move and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and see the magic happening.
Data completion
Move your help desk records in full to make certain that no ticket is missing vital customer support information.
Effortless procedure

You don’t have to bother about scripting or constantly control each record moved.

Just link your source and target, choose what you want to migrate and let the tool do the remainder.

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our team members can access to your passwords or records.

You may be certain with HDM no hacker attacks are possible.

Record mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Sentiment to Activate

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Activate.

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When migrating your records from Sentiment to Activate we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Sentiment to Activate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Sentiment to Activate work

  • Get ready

    Register and go to our migration tool.

  • Choose and link your Sentiment service desk with HDM.

  • Grant the right to access your Activate account.

  • Clarify your needs

    Let us understand precisely what elements of your migration you want to adjust

  • Have your needs estimated

    We shall research your case and get back to you with a price range and a scope of tasks.

  • Migrate from Sentiment to Activate everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Activate import

Our team would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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