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Seamlessdesk to USU Smart Link
migration service

Extremely easy , no special know how or coding required. A complete Seamlessdesk to USU Smart Link data migration instrument.

More details
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick what data you need to move and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and enjoy the magic happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing essential customer support information.
Simple and easy procedure

You don’t have to bother about scripting or continuously control each piece of info moved.

Just link your source and target, pick what you need to migrate and let the tool deal with the remainder.

Data maintenance

Your information comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our staff members can access to your passwords or records.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to select the data arrangement, when it goes, and in what order.

Our software considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to offer the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in USU Smart Link.

Next

When migrating your records from Seamlessdesk to USU Smart Link we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

  • Get ready

    Sign up and go to our migration service.

  • Choose and link your Seamlessdesk service desk with HDM.

  • Grant access to your USU Smart Link account.

  • Describe your business needs

    Let us understand precisely what parts of your migration you need to adjust

  • Have your needs estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration
Our team would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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