Seamlessdesk to ((OTRS)) Community Edition
migration service

Effortless, no special know how or coding required. A complete Seamlessdesk to ((OTRS)) Community Edition data migration tool.

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Your best tool for Seamlessdesk to ((OTRS)) Community Edition data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the new system and observe the magic happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost critical customer support details.
Effortless process

You don’t have to bother about coding or constantly control each record moved.

Just attach your source and target, choose what you need to take to a new database and let the Migration Wizard do the rest for you.

Data maintenance

Your information migrates complete, you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can see your credentials or records.

You can rest assured that with HDM no hacker attacks are possible.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few clicks it is possible to pick what goes where, when it goes, and in what order.

Our software considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we aim to deliver the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Seamlessdesk to ((OTRS)) Community Edition

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus letting you make sure that the records end up being in the right destinations in ((OTRS)) Community Edition.

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Sustained relation between object and people

When migrating your data from Seamlessdesk to ((OTRS)) Community Edition we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Seamlessdesk to ((OTRS)) Community Edition

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Seamlessdesk to ((OTRS)) Community Edition work

  • Prepare

    Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Seamlessdesk to ((OTRS)) Community Edition.

  • Connect Seamlessdesk

    Fill out the form with required credentials to allow our data migration tool to retrieve information from your current help desk.

  • Connect ((OTRS)) Community Edition

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences.

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ((OTRS)) Community Edition everything

    Once everything's tested, determine a quiet time with the minimal load on the support team and start migrating from Seamlessdesk to ((OTRS)) Community Edition.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your ((OTRS)) Community Edition import

Our staff would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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